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Objective: To make a career out of highly developed interpersonal and verbal communication skills in the area of Customer Service through Help Desk operations and to grow into Management positions thereafter.
Work Experience:
2003 to Present: Front Desk Assistant, The Marriott Hotel, New York. Apart from manning the Helpdesk, often having to assist in Registration, check out and other Guest Relations activities.
2000 to 2003: Ground Staff, Pacific Airlines, Montgomery NY. Cross functional responsibilities to ensure Customer satisfaction and on time performance of aircraft.
1997 to 2000: Receptionist, Montgomery Polyclinic, Montgomery NY.
Education:
Diploma in Hospitality Management, Mount Mary Polytechnic, Montgomery, NY
Bachelor’s Degree in Arts (B A) Montgomery College, Montgomery NY.
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